Microsoft Dynamics 365 trainingen en certificering

Learn the business value and product capabilities of Power Platform. Create a simple Power App, connect data with Common Data Service, build a Power BI Dashboard, and automate a process with Power Automate. Skills gained
Describe the Power Platform components: Power Apps, Power BI and Microsoft Automate
Describe the Power Platform components: Common Data Service, Connectors and AI builder
Describe cross-cloud scenarios across M365, Dynamics 365, Microsoft Azure and 3rd party services
Identify benefits and capabilities of Power Platform
Identify the basic functionality and business value Power Platform components
Implement simple solutions with Microsoft Automate, Power BI, and Power Apps

The Power Platform empowers organizations to automate business processes, develop their own rich app experiences, and connect with customers better and faster. In this course, students will learn to perform discovery, capture requirements, engage subject matter experts and stakeholders, translate requirements, and configure Power Platform solutions and apps. They will supplement their learnings with hands-on labs to create application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and custom visualizations. Power Platform is comprised of four key products: Power Apps, Power Automate, Power BI, and Power Virtual Agents. In this course, we will cover these four applications in depth, with additional focus on Microsoft Dataverse (formerly Common Data Service), AI Builder, connectors, and portals. Skills gained: Work with an organization to gather requirements and implement Power Platform solutions
Build model-driven, canvas, and p

Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; it assists with tracking data against sales goals, automating best practices, learning from data, and more. Our team of globally recognized experts take students step by step, from lead, to opportunity, to closed deal. Using the application’s available automation and customization options, students will learn how to enable sales staff to be their most productive selves. Skills gained
Install and configure the application
Identify common sales scenarios
Complete a sales cycle
Configure product catalog
Manage customer records
Utilize analytics tools with customer data

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration. Skills gained
Configure advanced settings
Manage marketing content, templates and integrations
Create and manage leads